Acceptance of Terms

By accessing or using any of the services provided by JonesCo Exterior Services (“we”, “our”, or “us”), you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree to these terms, you should not access or use our services.

Modification of Terms

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. The most current version will be available on our website. Continued use of our services after any such changes indicates your acceptance of the new terms.

Service Descriptions and Pricing

We strive to ensure all descriptions of our products and services are as accurate as possible. However, we do not guarantee that descriptions or pricing information is entirely error-free. JonesCo reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, even after an order has been submitted.

Customer Responsibilities

Customers are responsible for providing accurate information for scheduling and executing services. You must ensure that the area where our team will work is clear of obstacles and safe for operation. You agree not to interfere with the installation or other services being performed by our team.

Any issues arising from inaccurate information provided by you, or from unsafe conditions, will not be the liability of JonesCo Exterior Services. You may be subject to additional charges for delays or complications resulting from these factors.

Liability Disclaimer

JonesCo Exterior Services shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, our services. To the maximum extent permitted by applicable law, you agree to hold us harmless from any claims, damages, or losses resulting from your use of our services or products.

Our liability is limited to the cost of the services provided. We are not liable for damages arising from natural disasters, unforeseen complications, or acts beyond our reasonable control.

Warranties and Guarantees

Our products and services are covered under the warranties outlined at the time of purchase. We guarantee our workmanship for a specified period, but normal wear and tear or damages resulting from neglect, misuse, or natural causes are not covered under our warranty.

No other warranties, whether expressed or implied, shall apply to the products or services provided. JonesCo expressly disclaims any implied warranties of merchantability or fitness for a particular purpose.

Satisfaction Guarantees and Limitations

While we are committed to providing quality workmanship and materials, any satisfaction guarantees or commitments are limited to defects in materials or workmanship as specified in our warranty documentation. Our satisfaction commitment applies only to the quality of our work and materials, not to aesthetic preferences, subjective opinions, or results that may vary based on individual circumstances, property conditions, maintenance, or factors beyond our reasonable control.

Satisfaction guarantees are subject to the same limitations, exclusions, and terms as our warranty coverage. Claims must be made in writing within a reasonable time after completion of work and are subject to our inspection and determination of whether the issue is covered. We reserve the right to repair, replace, or provide alternative remedies at our discretion.

For detailed warranty information, including coverage limitations and exclusions, please refer to our Warranty Information page.

Termination

We reserve the right to terminate or suspend access to our services at our sole discretion, without prior notice, if you violate these Terms and Conditions or engage in any conduct that we deem harmful to our interests or the interests of others.

Governing Law

These Terms and Conditions are governed by the laws of the state of Tennessee, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located within the state of Tennessee for any disputes arising out of or relating to these terms or your use of our services.

Indemnification

You agree to indemnify, defend, and hold harmless JonesCo Exterior Services, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorney fees and costs, arising out of or in any way connected with your use of our services, your violation of these Terms, or your violation of any rights of another.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at: